Serviceportal

Retroactively activate online ID card function

If you want to activate your online ID card function at a later date, you can apply for this online or at the ID card authority.

Leistungsbeschreibung

Since 15.07.2017, the ID card has been issued as standard with an activated online ID function (also known as the eID function) to persons aged 16 and over; since 01.01.2021, EU citizens and nationals of the European Economic Area aged 16 and over can receive eID cards with an electronic proof of identity function. An activated eID function and PIN are required to be able to identify yourself online to companies and authorities.

If you have set your own PIN but forgotten it or misplaced the PIN letter, or if the online ID function has not yet been activated, you can either

use the electronic PIN reset and activation service (see under "Procedure") or
contact your ID card or eID card authority.

With the help of the PIN reset service, holders of an ID card or eID card who have a registered address in Germany can reset the PIN of their online ID card themselves. Holders of an ID card with a German registration address can also activate the online ID card themselves. As eID cards can only be applied for from the age of 16 with an activated online ID card, this activation service is only available for ID cards that can also be held by people who are not yet required to have an ID card, albeit without an activated online ID card, or which may have been issued before 15.07.2017 with the eID function deactivated due to the option available at that time.

A visit to the identity card authority is therefore no longer necessary.

You can request the PIN reset letter online. This letter contains a new PIN for the online-ID card, an activation code and a QR code for automatic activation..

You receive the letter in person via "POSTIDENT" delivery or pick it up at a post office within seven working days. In both cases, you identify yourself with an official and valid identification document (ID card or passport). For security reasons, the letter will then be delivered by mail as "registered mail, hand-delivered" to the registration address in Germany stored in the chip of the ID card or eID card.

You can also contact the identity card or eID card authority.

If necessary, please contact your identity card authority.

Please contact your identity card authority.

The following requirements apply to the person applying:
You are the holder of an identity card or an eID card.
When using the PIN reset and activation service:
- You have a current registered address in Germany.
- You need a suitable smartphone or reader.
- AusweisApp2 must be installed.

Identity card

You can reset your PIN or activate the online ID function free of charge.

Delivery of the PIN reset letter by "POSTIDENT" to the German registration address. This takes up to seven working days.

Zuständige Stellen

Agency	Stadtverwaltung Gera - StadtService H35 Heinrichstraße 35 07545 Gera Residents and documents Registering/registering and deregistering an apartment Application for a federal identity card Passport application Application for a child's passport Official notarization Application for certificate of good conduct/information from the central trade register Registration certificates Registration information (simple information from the current database) Driving license Creation - initial issue Extension/renewal Registration in accordance with the Professional Driver Qualification Act Accompanied driving from 17 Exchange of driver's license/duty driver's license Replacement driver's license after loss or theft International driving license Driver card Vehicle registration/fine dust Decommissioning Change of address (relocation within Gera) Issue of the fine dust sticker Business/Taxes Registration/change of address and deregistration of business Payment of basic and dog tax Registration/deregistration of dog tax Replacement dog tax sticker Social welfare Issue and acceptance of various applications in the area of responsibility of the city of Gera Issue of the social card Notarization for GEZ exemption Resident parking permit First issue, change, extension of resident parking permit General information Acceptance and issue of lost property Sale of rent index Sale of various brochures Sale of dog waste bags and AWV garbage bags Sale of tokens FD Health Application for green waste customer card Issue of income tax forms Issue and acceptance of EEG registration/deregistration forms Application for disabled toilet key Applications in accordance with the law for the protection of the population from animal dangers Name change authority Change of name under public law Registry office Information from the civil status registers Issue of civil status certificates (birth certificate, marriage certificate, death certificate) Issue of certificate of no impediment to marriage Marriage abroad Marriage and civil partnership Declaration of leaving the church Recognition of paternity at the registry office Change of name under civil law Prefixing or adding a name to the married name Re-adoption of a previously used surname Change of name of a child (granting of name) Changing the name of a child (renaming) Changing the name of a child after receiving joint custody rights Adaptation of foreign name forms to the German language Specialist area of immigration law/citizenship Asylum law matters Issuing residence permits (residence permit, settlement permit) Declaration of invitation and commitment Issuance of citizenship cards Naturalization Residents and documents Registration/change and deregistration of residence Issue of registration certificate/residence certificate Issuing a life certificate Issue of household certificate Issue of certificate of right to examine Information from the population register Official certification Application for certificate of good conduct Application for information from the central trade register Application for documents Transmission and information blocks
Telephone	0365 838-1900
Fax	0365 838-1901
Email	Stadtservice@gera.de
WWW	CityService H35
De-mail	info@gera.de-mail.de
Opening Hours	Monday 09:00 - 15:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 13:00 Thursday 09:00 - 18:00 Friday 09:00 - 15:00 Saturday 09:00 - 13:00 The consultation is only possible by prior appointment. Book an appointment online
Public Transportation	StopHeinrichstraße Busalle Buslinien Tramwayalle Straßenbahnlinien
Parking Lot	Parking PlaceParkhaus in den Gera Arcaden Fees: Yes
Elevator	No
Wheelchair Accessible	Yes

Retroactively activate online ID card function

table of contents

Leistungsbeschreibung

Links

Zuständige Stellen

Retroactively activate online ID card function

table of contents

Leistungsbeschreibung

Performance specification

Process flow

Who should I contact?

Requirements

Which documents are required?

What are the fees?

Processing duration

What else should I know?

Links

Author

Technically approved by

Professionally released on

Comments

Zuständige Stellen

Stadtverwaltung Gera - StadtService H35