City of Gera
Serviceportal

Serviceportal

Serviceportal

Online ID card function Change PIN

You can activate your online ID card function free of charge.

table of contents

Leistungsbeschreibung

Since 15.07.2017, the identity card has been issued as standard with activated online ID function (also called eID function) to persons aged 16 and over; eID cards can be obtained by EU citizens and nationals of the European Economic Area aged 16 and over with electronic proof of identity function since 01.01.2021. In order to be able to identify oneself online with companies and authorities, an activated eID function and the PIN are required.

If your own PIN has been set but forgotten, or if you have misplaced your PIN letter, or if the online ID function has not yet been activated, you can either

  • use the electronic PIN reset and activation service (currently still in a first beta version) or
  • contact your ID card or eID card authority.

With the help of the PIN reset service, holders of an ID card or eID card who have a registration address in Germany can reset the PIN of their online ID card themselves. Holders of an ID card with a German registration address can also activate the online ID card themselves. Since eID cards can only ever be applied for from the age of 16 with an activated online ID card, this activation service is only available for the ID card that persons who are not yet required to have an ID card can also possess, but without an activated online ID card, or which may have been issued with a deactivated eID function before July 15, 2017 due to the option available at that time.

The PIN reset and activation service is an additional offer; the option of having the online ID card activated or a new PIN set at the ID card or eID card authority continues to exist.

You can request the PIN reset letter online.

You receive the letter in person via "POSTIDENT" delivery or pick it up at a post office branch within seven working days. In both cases, you identify yourself with an official and valid identification document (ID card or passport). For security reasons, the letter will then be delivered by mail as "registered mail, hand-delivered" to the registration address in Germany stored in the chip of the ID card or eID card.

You can also contact the identity card or eID card authority.

If you have forgotten your PIN or it has been blocked, please contact your ID card authority.

  • The following requirements apply to the person applying:

  • You are the holder of an identity card or an eID card.
  • When using the PIN reset and activation service:
    • You have a current registered address in Germany.
    • You need a suitable smartphone or reader.
    • AusweisApp2 must be installed.

Identity card

There are no fees to pay.

The text was automatically translated based on the German content.

Thuringian Ministry of the Interior and Local Affairs

01.09.2022

Zuständige Stellen

Agency

Stadtverwaltung Gera - StadtService H35
Heinrichstraße 35
07545 Gera

Residence and documents

Registration/registration and deregistration of an apartment

  • Application for federal identity card
  • Passport application
  • Application for a child's passport
  • Official certification
  • Application for certificate of good conduct/central business register information
  • Registration certificates
  • Information from the civil register (simple information from the current database)

Driving license

  • Preparation - first issue
  • Extension/renewal
  • Registration according to the Professional Driver Qualification Act
  • Accompanied driving from 17
  • Exchange of driver's license/service driver's license
  • Replacement driver's license after loss or theft
  • International driving license
  • Driver card

Vehicle registration/fine dust

  • De-registration
  • Change of address (moving within Gera)
  • Issue of fine dust sticker

Trade/Taxes

  • Registration/registration and deregistration of business
  • Payment of basic and dog tax
  • Registration/deregistration dog tax
  • Replacement dog tax tag

Social affairs

  • Issue and acceptance of various applications in the area of responsibility of the city of Gera
  • Issue of the social card
  • Certification for GEZ exemption

Resident parking permit

  • Initial issue, change, extension of resident parking permit

General

  • Acceptance and issue of lost property
  • Sale of rent index
  • Sale of various brochures
  • Sale of dog waste bags and waste bags of the AWV
  • Sale of tokens FD Health
  • Application for green waste customer card
  • Issue of income tax forms
  • Issue and acceptance of EEG registration/deregistration forms
  • Application for key to disabled toilet
  • Applications according to the law for the protection of the population against animal hazards

Name change authority

  • Change of name under public law

Registry office

  • Information from civil status registers
  • Issue of civil status certificates (birth certificate, marriage certificate, death certificate)
  • Issue of certificate of marriageability Marriage abroad
  • Marriage and civil partnership
  • Declaration of leaving the church
  • Paternity acknowledgement registry office
  • Change of name civil-legal
  • Prefixing or adding a name to the married name
  • Resumption of a previously used surname
  • Change of name of a child (granting of a name)
  • Change of name of a child (naming)
  • Change of a child's name after obtaining joint custody of the child
  • Alignment of foreign name forms with the German language

Specialized area of foreigners law/citizenship

  • Asylum law matters
  • Issuance of residence titles (residence permit, settlement permit)
  • Invitation and obligation declaration
  • Issuance of citizenship cards
  • Naturalization

Residents and documents

  • Registration/registration and deregistration of an apartment
  • Issue of registration certificate/residence certificate
  • Issuance of life certificate
  • Issue of household certificate
  • Issuance of certificate of eligibility for examination
  • Information from the population register
  • Official certification
  • Application for certificate of good conduct
  • Application for information from the commercial register
  • Application for documents
  • Blocking of transmission and information
Telephone

0365 838-1900

Fax

0365 838-1901

Email

Stadtservice@gera.de

Www

CityService H35

De-mail

info@gera.de-mail.de

Opening Hours

Monday 09:00 - 15:00

Tuesday 09:00 - 18:00

Wednesday 09:00 - 13:00

Thursday 09:00 - 18:00

Friday 09:00 - 15:00

Saturday 09:00 - 13:00

Book an appointment online

Public Transportation

StopHeinrichstraße

Busalle Buslinien

Tramwayalle Straßenbahnlinien

Parking Lot

Parking PlaceParkhaus in den Gera Arcaden

Fees: Yes

Elevator

No

Wheelchair Accessible

Yes